Support

Ask in the validator support channel on Discord. Console's Support link and Trouble signing in? point to the same server. Support and announcements both run there.

Partners Optimum onboards directly also have a dedicated Telegram group. Use it if you were given one.

Use support when an index is already claimed, a lookup limit stopped a submit, a gateway credential needs revoking on a self-serve account, or a report failed to load after a refresh. Include:

• the gateway id (OPT_GATEWAY_ID, which is the host name)
• the consensus client and its version
• the failing list from curl http://localhost:48123/health, if you have it
• what Verify on Signal shows

Do not paste the enrollment key or any other secret.

Invited operator accounts may also have Help → Support in the Console sidebar. Self-serve accounts do not get that group; use the Discord link above.

The security audit is a published PDF, not a support channel.